Refund Policy

Global Return Policy

united strings values its relationship with you, and offers you the option to return most products & services you purchase directly from united strings. You may return eligible products & services for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees, as set forth in detail below.

All questions or concerns about this Privacy Policy should be addressed to united strings. by sending an e-mail to or calling 033 4043 2000

Software may not be returned at any time, unless the software being returned is:

  • Application software or operating systems installed by united strings on a returnable system which is being returned within the applicable return period; or
  • Media-based software that is unopened and still in its sealed package or, if delivered electronically, software that you have not accepted by clicking "I agree to these Terms and Conditions."
  • Unless you have a separate agreement with united strings, or except as provided below, all returnable products purchased directly from united strings by large enterprise or public customers may be returned within 30 days from the date on the packing slip or invoice.

Contacting Us

If you would like to contact us for any reason regarding our return practices, please write to us at